Agents & Automation
Agents that answer accurately, and know when to hand off.
Chat and voice agents for customer support, sales enquiries and internal help desks.
Discuss an agentFixed-price pilot
Who it's for
- Support teams answering the same questions every day.
- Businesses that miss enquiries out of hours.
- Internal teams (HR, IT, operations) that field repeat questions from staff.
What you get
- An agent trained on your approved content. It answers only from sources it can cite.
- Actions it can take safely, such as order lookups, bookings and ticket creation, each with clear permissions.
- A hand-off to a human, with the full conversation passed along.
- Channels: website chat, WhatsApp, email and phone.
- An evaluation set of real questions, plus targets for accuracy, tone and escalation.
- Monitoring of conversations, quality and cost.
Price & guarantee
Fixed-price pilots, quoted after a free 30-minute call.
Fixed price for the agreed scope. The final 30% is paid only when the agreed accuracy targets are met.
Built in, not bolted on.
- You own everything
- Evals before launch
- Security by default
- No lock-in
- Running costs shown up front
- Humans in the loop where it matters
- Your data stays yours
Questions
Will it make things up?
It's built to answer only from your approved sources, and to say “I don't know” and hand off otherwise. We test for this before launch.
Can it speak languages other than English?
Yes, for most major languages. We include them in testing.
What does it cost to run?
We estimate monthly running cost in the pilot plan, based on your volumes.
Not sure where AI fits yet?
Book a free 30-minute call. We'll ask about your work, tell you honestly where AI can and can't help, and suggest a sensible first step, even if that step isn't us.